I'm Sabbir, and I lead Kichu. I've spent fifteen years starting and growing companies with good people, starting with freelance jobs I took as a teenager, and this is the work all of it was preparing me for.
Most small shops run on a pile of tools that don't talk to each other, held together by an owner who stays up past midnight making the numbers agree. Kichu puts the shop, the orders, the payments, the couriers and the books in one place and lets the software do the chasing, for a fraction of what all those tools cost. We'd like that owner to have their evenings back.
We're headquartered in Philadelphia, and it's live.
I've had a turn at most of the jobs in a tech company, and each one taught me the same thing: companies rise or fall on their foundations, and the foundations are people as much as code. Get them right early and everyone who comes after moves faster.
So I keep two things in view at once: where we're going, and the small detail that could trip us on the way. I'm still learning to do both well.
At Kichu that means a bit of everything. I set the direction, sit with merchants to see how their day really goes, bring the right people in, and still write the rules our AI agents work under. Agents write most of our code now, which lets a small team do a great deal. It also makes it easy to build the wrong thing quickly, so the old questions matter more than ever: what's worth building, and is it right?
I worked with a subscription platform as it grew from one customer and about 2,000 users to more than 300,000 across 10–15 businesses, mostly on growth features and the scaling decisions along the way. I also mentored two engineers and helped other consultants think through hard design problems.
We set out to teach STEM through games and physics simulations. I looked after the technology, the strategy and hiring, and together we took it from an idea to a live product with two partners. One thing I'm glad we built early: a tool that let people with no coding background write interactive lessons with an LLM.
I joined this regulated crypto exchange while its infrastructure was having a hard time. The team and I halved what the core services cost to run, shipped the peer-to-peer launch, and laid groundwork it later grew on. It now serves millions of users.
A marketplace for home cooks. I built the apps for web, iOS and Android from one codebase and the back office the business ran on, then hired four engineers who carried it with me to its acquisition by Chaldal.
Earlier: Shohoz, where I helped bring food delivery to the web and launch truck rental; BAIA Group, tracing supply chains over 2G connections; and East West Media Group, where I led a team of six building real-time video calls in the browser.
I'm happiest absorbed in something: a hard problem, a new subject, a pet project that may never ship. I love being around people who care about the same things, and more often than not I end up helping a community form around them. When I can, I'm outside. There's usually indie music on, and I keep a soft spot for pop culture. Mostly, I try to meet things as they are.
Email is the best way to reach me. I'm glad to hear from anyone who'd like to build Kichu with us or work with it, or who just wants to talk about commerce, AI agents, or whatever they're curious about.